April 3, 2012
This update includes the following enhancements:
- Clerk maintenance - added clerk maintenance to the back office and clerks to the register.
- Back office Sales Report now has Device and Clerk parameters
- Added ability to read barcodes for customer loyalty cards
- Added ability to email customer receipts from the back office Transaction detail report
- Added more System data editing in the back office
March 8, 2012
This update includes the following enhancements:
- Loyalty Program - We added the loyalty define screen to the Maintenance screen. We will add more help to it this week. Also added Gift Card tender to private label gift cards.
- Customer Enhancements - We add some new fields to the Customer data, including an image.
- Cash Tender Rounding - Cash tenders can be rounded to either .05 or .10. This is for Australia and other countries.
- Fixed intermittent problem with synchronizing data.
- Fixed the overwriting of local data when data from server is sent. This happens mostly in the Devices screen with the receipt data.
February 23, 2012
This update includes the following enhancements:
- Connect Icon - now shows your online status
- Item Inquiry - shows the item details, including the real-time quantity on hand of an item. Press this button before pressing an item button or scanning (only available while connected online).
- Item Adjustments - new screen that can be accessed from the Item Maintenance screen. Allow changes to the quantity on hand of an item.
- Fixed Keyboard item display - in the keyboard maintenance, it now shows the item image of an item button when selected.
- PLU Lookup by description - pressing the [PLU Code] button without entering any numbers will display the Item Lookup screen. Items can be found by partial description or Scan ID.
January 15, 2012
We have just brought online a new support ticket system (http://registroid.smartertrack.com). This new system includes email tracking, phone call tracking, and live chat.
When emails come in from support@registroid.com (or sales@registroid.com), they get logged in our system, and put in a queue to be answered. This way support emails won't get lost, and are tracked until closed.
We have also brought new support staff in to answer emails, chats and phone calls. This has allowed us to offer free support for the Cloud system, which includes phone support during working hours.
During the next few weeks, we will also be building our Knowledge Base, which will be viewable on our support portal page
Let us know if you have any comments or questions about our support system.